Frequently Asked Questions
Everything you need to know about shopping at DataBlitz.
Are all products sold on DataBlitz authentic and brand new?
Yes, we guarantee that all items are 100% authentic, brand new, and sourced directly from authorized manufacturers or distributors.
What is the standard shipping timeframe for my order?
Orders are typically processed within 24 hours. Delivery takes 1-3 business days for Metro areas and 5-7 business days for provincial locations.
What payment methods do you accept?
We accept all major credit and debit cards, G-Cash, Maya, and Cash on Delivery (COD) for supported service areas.
How do I claim a warranty for a defective electronic item?
You can visit any DataBlitz physical store with your sales invoice or contact our online support team to initiate a warranty claim through our authorized service centers.
Can I cancel my order after it has been placed?
Orders can be cancelled as long as they have not yet been handed over to our logistics partners. Please check your order status in your account dashboard.
Do you offer a return or exchange policy?
We offer a 7-day replacement policy for items with manufacturing defects, provided the item is returned in its original packaging with all accessories included.